Question 1

How does Booko work?

Accepted Answer

Tell us the occasion, guest count, timing, area and minimum spend. Booko matches your request with venues, then you compare offers and pick the one that fits.

Question 2

Is it free for diners?

Accepted Answer

Yes, Booko doesn't charge diners a service fee to submit a bid request. Some bookings may require a card hold, deposit or venue-specific payment terms, which are shown before you confirm.

Question 3

How quickly do I get offers?

Accepted Answer

For standard dining requests, offers can arrive quickly. For private-hire and group bookings, venues need enough detail to price properly, so response time can vary by brief, date and venue.

Question 4

What if I need to cancel?

Accepted Answer

Cancellation, deposit and payment terms are shown on the offer before you confirm. If the venue cancels, you will receive a refund in line with the confirmed booking terms.

Question 5

Are the offers legitimate?

Accepted Answer

Yes! All offers come directly from verified venues. They set their own prices and availability in real-time, so you're always getting genuine deals from real establishments.

Question 6

What exactly is Booko?

Accepted Answer

Booko is a booking demand generation platform that works alongside your existing booking system. Venues receive qualified diner enquiries, group bookings and private-hire enquiries, then respond with tailored offers.

Question 7

How does this work alongside your existing platform?

Accepted Answer

Booko is not a replacement for your booking system. You receive enquiries and send offers through Booko, then confirm accepted bookings in whichever reservation or restaurant management tool you already use.

Question 8

What problem are you solving for restaurants?

Accepted Answer

Qualified demand for private hire, group bookings and quieter services, while helping venues protect margin, control terms and keep enquiries moving.

Question 9

What's in it for diners?

Accepted Answer

Diners and event bookers get a simpler way to compare venue-approved offers, from normal dining deals to private dining and group booking options.

Question 10

What types of restaurants is this best suited for?

Accepted Answer

Independent restaurants, foodie pubs and small-to-mid groups looking to drive incremental covers during off-peak periods, as well as any venue that benefits from improved table utilisation across any period.

Question 11

When and where are you launching?

Accepted Answer

We are starting with Central London and surrounding postcodes, with a late summer/autumn 2026 launch window.

Question 12

When is the launch?

Accepted Answer

Late summer/autumn 2026.

Question 13

Will Booko integrate with reservation or POS systems?

Accepted Answer

Integrations are on the roadmap, but Booko is designed to be operationally light from day one. Integration options will vary by restaurant system, and onboarding is designed to be fast and simple.

Question 14

How does Booko make money?

Accepted Answer

Booko uses performance-based commercial terms confirmed during onboarding. There are no monthly fees during launch, and any promotional fee waivers will be made clear before you go live.

Question 15

How do we control offer pricing and availability?

Accepted Answer

You control pricing, availability, minimum spend, inclusions, deposits and expiry. Booko helps you present those terms clearly so bookers can compare offers.

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